IT Assistant Volunteer

We are looking for a volunteer to assist with first line IT support for all staff and volunteers in Isabel Hospice.

Key Responsibilities:

• To receive, acknowledge and action IT support requests, resolving where possible and referring appropriately more complex cases.
• To ensure access to IT systems is effectively controlled.
• To support induction of users to ensure effective use of IT, telephones and other kit.
• To undertake any other duties which reasonably fall within the scope of the role.

Skills, Qualities & Experience: 

• Excellent IT capability, positive attitude to IT and enthusiasm to improve IT skills.
• Fully skilled in all MS office applications.
• Strong Communication skills.
• Strong organisational skills and ability to prioritise.
• Strong interpersonal skills.
• Empathy with Hospice ethos
• Driving license and own car is essential to travel between sites

Benefits to you

• Part of a friendly and dedicated team
• Training and assistance is always at hand
• Experience within an office environment
• Insight into the work of the local Hospice and the Hospice movement

Training & Additional Information

•  Training and support will be provided until you feel confident to work on own initiative